How to build an AI economy

Kathy Gibson reports – Artificial intelligence (AI) is shaping up to be as big a world-changer as the general-purpose technologies (GPTs) that triggered the previous Industrial Revolutions. That’s the word from Brad Smith, co-chair and president of Microsoft,...

Microsoft develops new material for quantum computing chip

Microsoft may have changed the quantum computing game, with the development of a new material that enables scalability on a new scale. Majorana 1, introduced yesterday, is the world’s first quantum chip powered by a new Topological Core architecture that Microsoft...

Traditional customer service channels lose out to mobile, AI

Customers, in particular Gen Zers and millennials, are turning to platforms like YouTube and Reddit to resolve service issues, underscoring a growing preference for low-effort third-party service experiences over traditional company-owned channels, which are often...

Positive outlook for IT distribution revenues

In the fourth quarter of 2024,  Distributor Revenues grew 2,3% year-over-year, landing at $21,4-billion, but this solid end to the year was not enough to outweigh weaker sales in earlier quarters, and 2024 ended down 1,1% year-over-year according to the International...

Trends and Analysis

Windows 10 end-of-life lends urgency to PC refresh

By Kathy Gibson –  There are many good reasons for companies to regularly refresh and update their personal computer (PC) fleets: getting access to the latest hardware innovations with the associated speed and performance gains;  being able to run newer applications with updated features; and more.

Channelwise E-Books

The Channel’s top priorities for 2025

The Channel’s top priorities for 2025

Channel’s top priorities for 2025; act now to ensure you have the right skills; time runs out for Windows 10; Syntech signs up ASUS distribution; and all the action from the Channelwise Sports Day and Awards.

AI: the business case, what’s new in AI and automation and Pinnacle seizes opportunities. We report back from Gitex Africa.