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SMEs can use AI without losing the human touch

South Africa is rapidly embracing artificial intelligence (AI), with adoption rates surpassing those of many developed nations. Recent data indicates that over 60% of South African workers regularly use generative AI, outpacing countries like France, the UK, and the...

GenAI could transform core functions

NTT Data has introduced new data that shows manufacturing organisations worldwide are increasingly turning to generative artificial intelligence (GenAI) to establish smart factories, spur innovation, improve productivity, build resilience and gain competitive...

SA’s AI future hinges on skills development

By Ntsako Baloyi – The rapid development of artificial intelligence (AI) is changing the way businesses operate, how consumers interact with technology, and even how governments deliver services. Across industries – from banking, media, telecoms, mining and...

Huawei enables alternative AI solutions

Kathy Gibson reports – Artificial intelligence (AI), with its ability to drive productivity and competitiveness, has become a critical geopolitical battleground. With US sanctions preventing China from accessing some of the high-powered chips and chipsets required to...

Data-driven decision making in the hospitality industry

The rise of big data, analytics and artificial intelligence (AI) is fundamentally reshaping the hospitality industry, enabling hotels and resorts to refine their operational and marketing strategies. This is according to Renee Hill, MD of the IIE School of Hospitality...

AI is key to digital defence

We are on the precipice of an unprecedented shift that is reshaping the cybersecurity industry and how organisations tread through the digital landscape. Morné Louwrens, MD: advisory at Marsh Africa, and Prejlin Naidoo, digital partner from Oliver Wyman In 2024,...

A practical guide to strategic AI

By Charlene Smith – The hype surrounding artificial intelligence (AI) being leveraged in businesses has reached fever pitch, to the point where many businesses are panicking about AI implementation. They fear being left behind, worrying that their competitors...

AI-driven document processing transforms business efficiency

Businesses are drowning in thousands of documents – from emails to invoices and contracts to handwritten notes – flowing through operations every day. Traditional document processing methods have long been inefficient, error-prone, and time-consuming....

What does agentic AI mean for cybersecurity?

If you’ve ever felt frustrated booking trips, finding troubleshooting information, coordinating complex supply chains, or managing any elaborate environment, you’ll be interested in what AI agents offer. AI agents are poised to reshape how we get things...

Growing data centre industry paves the way for AI-powered enterprises

By Johan Robinson – Data centre infrastructure in South Africa has enjoyed a significant boost thanks to continued investments by hyperscalers and the increasing need for AI-ready infrastructure. Case in point, Microsoft plans to spend R5,4-billion over the next...

Balancing AI, security to future-proof SA’s auto sector

By William Petherbridge – Artificial Intelligence (AI) in the automotive sector has the power to shift the industry into the next gear, as organisations face increasing pressure to innovate amidst a turbulent climate of stricter regulations, budget cuts, skills...

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