Technology needs to get out the way of digital transformation

Most companies today understand the need for digital transformation, but it can be all too easy to mistake digital transformation for simply adopting and implementing technology. By Greg Gatherer, account manager at Liferay  Additionally, legacy back-end systems (and...

How to be a digital solopreneur in 2021

Running an online business on one’s own is part of the new wave of entrepreneurship. Young adults who want to be the boss and are confident that they can manage their business finances are driven to create their own businesses. By Alan Shannon, executive: client...

Innovation at the speed of business

In 2020 the necessity and power of digital platforms became apparent as businesses grappled with keeping a remote workforce connected. This year, having seen the power and scope of digitisation, the need to justify the need to increasingly turn to technology to...

AI and telematics can improve driving behaviour

South Africa’s Department of Transport has announced the implementation of the Administrative Adjudication of Road Traffic Offences (AARTO) Act, which will introduce a new licence points demerit system geared towards imposing stricter penalties for road rule...

Are you still connected to your customers in a digital world?

The way we communicate socially has changed, thanks to social media and mobile technology. For many, this has also translated to changes in the way we communicate professionally. By Sarthak Rohal, vice-president: IT services at AlphaCodes Digital has removed the...

The need to be cloud-ready in a new business environment

Three-tier networking shows its limitations in a world where more companies are shifting to a cloud-ready environment and embracing software-defined networking (SDN) architecture. Thiani Naicker, BD lead at Westcon-Comstor Sub-Saharan Africa While not inherently...

Intelligent communications orchestration drives engagement

When it comes to orchestrating communication to drive engagement, an omnichannel engagement hub can be crucial. By Brent Haumann, MD of Striata  An omnichannel engagement hub, also known as a customer engagement hub (CEH) is a technology stack made up of platforms...

Refocusing the channel on solution lifecycle management

Today’s software-driven economy has significantly disrupted the traditional IT channel. No longer dependent on selling hardware with built-in software and maintenance contracts, the environment is now all about as-a-service solutions that are much more dynamic in...

Structural reforms required to encourage investment

South Africa requires creative and innovative solutions to put the economy back on a sustainable financial path. Structural reforms are needed to enable a more business-friendly environment aimed at encouraging investment in order to grow the economy. By Raymond...

Licensing is becoming more human

Let’s not beat around the bush: Licensing has been a bugbear for companies and their IT departments for a very long time. By Nicole Oliveira, head: software services at Altron Karabina This is not only because of the cost of the software licenses but also the...