CMC Networks upgrades GNOC

CMC Networks has upgraded its Global Network Operations Centre (GNOC) with the move to its new offices in Sandton, boosting network and operational efficiencies, and enhancing customer experiences with the increased adoption of artificial intelligence (AI) and...

Liquid adds Cisco Gold Certification

Liquid Intelligent Technologies has achieved the Cisco Gold Certified Partner certification level for its South African operations. “The Cisco Gold Certification is another validation for our customers as we continue to be the digital service provider of choice for...

Synthesis achieves AWS Migration Competency

Synthesis has met the standard required for AWS Migration Competency. Obtaining the AWS Migration Competency has stringent requirements that need to be met such as expertise, experience and several validated use cases where you’ve proven your expertise in...

Veeam enhances global ProPartner network

Veeam Software has announced several updates and enhancements of its Veeam ProPartner Network program aimed at helping partners around the world to benefit from the growing adoption of Veeam technology. The program updates are focused on supporting partner...

World Economic Forum Davos: it’s a wrap

Amid rising geopolitical tensions, close to 3,000 policy-makers, business executives, international organization and civil society leaders, academics and innovators from around the world came together for the 54th Annual Meeting of the World Economic Forum to rebuild...

Retailers fail to meet shopper needs, expectations

As the retail landscape faces mounting pressure from evolving consumer expectations and economic headwinds, a new global study from the IBM Institute for Business Value, reveals a widening gap between shopper demands and the current retail offering. The third biennial...

Master customer touchpoints for retail success

By Isaac Akanni – In recent years, retail and e-commerce businesses have adapted to the increasing influence of digitalisation. Customers now demand user-friendly digital interactions, with little tolerance for inconveniences. Surprisingly, 86% of customers are...