The smart future of FTTx in SA

FTTx (fibre to the x) defines the use of a wide range of broadband network architecture options that are categorised based on where the fibre ends. Both locally and abroad, FTTx deployments have seen significant demand, driven by shifting business, education,...

Connectivity powers customer centricity

More than just a buzzword, customer centricity is becoming a top priority for companies in every sector looking to build and nurture relationships with potential and existing customers. By Matthew Campbell, head of SME and FTTH at Seacom By putting the customer at the...

Keeo customer engagement up to date

The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. By Andrew Bourne, regional manager: Africa at Zoho It’s so widely used that when many people hear the phrase, they interpret it as a checkbox item. It is,...