Disruption hits POS industry
With the rapid evolution of mobile retail technology, customer expectations have taken on new meaning, forcing retailers to reassess their approach to customers’ experience of their ‘brick and mortar’ and online stores. Hugh Davies, business development manager at...
Welsford’s Bistro and Bakes enjoys two-second transactions
Welford’s Bistro and Bakes was established as a family-based catering business from a beautiful house in Higgovale, Cape Town on 1 January 2015. By April the same year, the demand for their fresh food catering services had expanded and the company purchased a...The customer service journey of the (not so distant) future
In the movie Big Hero 6, the inflatable Baymax robot is a healthcare companion who can diagnose and suggest treatment based on the 10 000 medical procedures he has learnt, all within a two-second body scan. So, how far off are we from using such technology for...
Reboot for the New Year
What 2018 holds for the channel. The state of IT in education, keeping the lid on security, and our product showcase.
SA’s top disti execs
SA’s top disti execs, all about printing and document solutions, and open source and Linux come of age.