by Kathy Gibson | Jul 24, 2023 | Thought Leadership
Conversations about customer experience tend to lean toward ubiquitous consumer-facing brands like Amazon and Netflix. Both have built their reputations and success on knowing their customers intimately and translating that into personalised experiences. However,...
by Kathy Gibson | Jul 24, 2023 | Thought Leadership
As a leader in your organisation, it is crucial to embrace the task of continuously fostering growth and development within your teams. This approach holds the key to not only enhancing existing leadership skills but also identifying untapped potential among...
by Kathy Gibson | Jul 24, 2023 | Thought Leadership
Change management is often overlooked as a discipline that helps to ensure organisational change gains traction and is adopted by the employees it impacts. Paul Raath from Bizmod says that one of the simplest tools available to organisations is communication, however...
by Kathy Gibson | Jul 24, 2023 | Trends and Analysis
Living with the pain of arthritis in the knee joint can needlessly rob people of years of good life quality. Fortunately, technology used in knee replacement surgery has taken a great leap forward with robotics assisting orthopaedic surgeons to achieve ideal placement...
by Kathy Gibson | Jul 24, 2023 | Thought Leadership
Occasionally, you absorb a number and its rolls around in your head continually. For instance, experts say it takes the average person between 10 and 20 minutes to fall asleep. Forgive me I am intrigued by statistical trivia. By Kgomotso Lebele, technology lead for...