Chatbots, AI, humans collaborate on CX

Chatbots, AI, humans collaborate on CX

Artificial intelligence (AI) and machine learning are helping to revolutionise varied tasks in all kinds of industries, from production lines in manufacturing to online retail. And, on the back of technologies like robotic process automation (RPA) and chatbots, AI is...
SSD gains in popularity, grows shipments

SSD gains in popularity, grows shipments

The market for solid state drives (SSD) expected to gain traction over the coming years. This is due mainly to the benefits that SSD has over hard drives (HDD) such as high reliability and performance efficiency which are seeing the take-up of SSD in the data centre...