by Kathy Gibson | Jan 8, 2019 | Featured Story, Thought Leadership
According to Gartner, customer experience (CX) – more than products or solutions – is the new battlefront for business, with 81% of marketers saying that by 2020 they expect to be competing mostly or completely on the basis of CX. However, with customer...
by Kathy Gibson | Jan 8, 2019 | Thought Leadership
The evolution of Managed service providers (MSP) is the next step in the local cloud journey. The move to the cloud has been anticipated and well documented over the years, but benefits of the technology platform adoption is yet to be fully realised. This is according...
by Kathy Gibson | Jan 8, 2019 | Thought Leadership
Thanks to Industry 4.0, globalisation and rapid digitalisation, today’s consumers are very connected and mobile. How does this impact the hospitality industry? According to an Infor report, in 2016, 52% of all travel reservations were made online, with 65% of...
by Kathy Gibson | Jan 8, 2019 | Trends and Analysis
Africa’s population is growing at an astonishing rate. By 2050, the number of people on the continent will climb to 2,5-billion. By the same year, the United Nations predicts that nearly half of the countries in Africa will double their populations. By Bernardo...
by Kathy Gibson | Jan 8, 2019 | Trends and Analysis
The recently Internet Inclusive Index: Bridging Digital Divides report, commissioned by Facebook and compiled by The Economist, gives South Africa the number one ranking on the African continent, and 71st globally, for Internet inclusivity and access to broadband at...
by Kathy Gibson | Jan 8, 2019 | Trends and Analysis
Africa’s business cannot afford to wait five years or more for security engineers to hone high-end skills – new skills development models must be introduced now, as the Fourth Industrial Revolution sweeps the continent. By Paul Williams, country manager:...
by Kathy Gibson | Jan 8, 2019 | Trends and Analysis
With a population of more than 1,2-billion people, 54 countries, and foreign direct investment (FDI) totalling $59-billion in 2016, Africa presents organisations across industry sectors with ample business opportunities. Annalie Terblanche, product manager at...
by Kathy Gibson | Jan 8, 2019 | news
The UN has declared Internet access a basic human right, but tens of millions of Africans still remain unconnected. Looking to change this scenario, though, is a newly-formed South African company – Innova HTS. Founded by Rob Griggs, former executive MD of Bytes...
by Kathy Gibson | Jan 8, 2019 | Product Showcase
Epson’s latest EcoTank printer – the L7160 model – offers professional photographers and businesses a cost-effective means of printing high volumes of photos and colour documents. The EcoTank range offers ultra-low-cost cartridge-free printing, and three years’ worth...
by Kathy Gibson | Jan 8, 2019 | Product Showcase
At just 12cm², weighing under 250g, and drawing less than 24W of power, the palm-sized CloudGate X desktop alternative. Supporting both Windows 10 Pro, as well as Linux, this Intel Quad-Core Apollo Lake-based system features 64GB solid state storage as standard, and...