Leadership? Only humans need apply

Ours is a disruptive world. Disruptors include artificial intelligence (AI), robotics, computerisation, globalisation and the imminent fourth industrial revolution. Already, a growing number of commercial and industrial processes are being dehumanised. By Annelize van...

Telcos improve customer experience with data, AI

Telecommunications operations (telcos) are most successful when customers feel as though their operator truly understands them. By Santeri Jussila, head of analytics product line management at Nokia, and Henrique Vale, head of Nokia Software for MEA at Nokia Data is...

How RPA impacts financial services

Robotic process automation (RPA) is set to change many industries, with the financial services sector likely to be first in the firing line. Anton Keet, head of risk services at 1Life, examines what RPA is, and how it’s impacting the insurance world in general, and...

A new era of wireless connectivity

Twenty years ago, with the release of 802.11b, WiFi began its conquest of the world networking scene in earnest. WiFi can easily be called out as one of the most popular technologies of the last two decades. Just as mobile telephony and mobile internet, it has become...

Can fintechs stop SMEs from failing?

It’s estimated that SMEs make up 91% of formalised businesses in South Africa, provide employment to about 60% of the labour force, and their total economic output accounts for roughly 34% of the country’s GDP. But the reality is that the overwhelming majority of...
Blockchain empowers African farmers

Blockchain empowers African farmers

AB InBev Africa and BanQu are using blockchain to uplift smallholder farmers in AB InBev’s supply chain. The partnership aims to expand financial inclusion and empower more people across the continent. It also gives AB InBev better line of sight when it comes to its...

Unravelling Cisco’s DNA Platform

Streamlining IT operations, gaining better control of IT systems and end-to-end network management are key to an organisation’s ability to use IT for what it is intended – business innovation. But, according to Collins Emadau, Comstor Architecture Lead, Enterprise...