by Kathy Gibson | Apr 24, 2020 | Trends and Analysis
Traditional banks will fall even further behind in market share and customer experience due to the global coronavirus pandemic. The comments from Nigel Green, founder and chief executive of deVere Group, are based on research that the use of financial apps is up by...
by Kathy Gibson | Apr 24, 2020 | Trends and Analysis
While people will return to offices and shops at the end of the national lockdown, there is general agreement that the way we work and shop has changed forever. By Francois Joubert, principal: asset management at Aurecon The Covid-19 pandemic has accelerated the...
by Kathy Gibson | Apr 24, 2020 | Features
Microsoft recently celebrated the first anniversary of opening its two Azure data centres in South Africa. This has already started bringing about a change in how businesses approach the cloud to identify new opportunities for growth. But if you are still one of those...
by Kathy Gibson | Apr 24, 2020 | Features
The Covid-19 pandemic and the resulting lockdown has had an unprecedented impact on how businesses operate. Negatives aside, this pandemic is an opportunity to push workspaces into the future with new health technologies. According to Raghmah Solomon, at Vortex Design...
by Kathy Gibson | Apr 24, 2020 | Features
Staying in touch with what customers and employees are saying about their experiences with brands has never been more important than now. Customer experience management software company, inQuba, is tracking customer Covid-19 feedback across the world. Using advanced...
by Kathy Gibson | Apr 24, 2020 | Features
Retail professionals agree: 2020 will mark a significant year of development, with loyalty at the core of digital commerce. Loyalty programmes, emotional connection to brands and higher level customer interaction will feature strongly. This is according to leading...
by Kathy Gibson | Apr 24, 2020 | Features
The use of online technologies has become important to our daily lives now more than ever, as South Africans find new ways to connect to friends, family, school and working environments. The country is adapting to working through a mobile and remote workforce in...
by Kathy Gibson | Apr 24, 2020 | Featured Story, Features
Small businesses need the nation to mobilise behind them more than ever before. That’s the word from Mike Anderson, founder and CEO of the National Small Business Chamber (NSBC), who says the role that small businesses play in job creation, poverty alleviation,...
by Kathy Gibson | Apr 24, 2020 | news
To improve the safety of transportation workers during the Covid-19 pandemic and beyond, supply chain and logistics leaders should implement four technology initiatives immediately, according to Gartner. “As capacity continues to tighten and there are fewer drivers on...
by Kathy Gibson | Apr 24, 2020 | news
As the country enters into its fourth week of lockdown, South African consumers have embraced the concept of online shopping – not only for themselves, but also to assist the many families who are in desperate need of financial relief during the Covid-19 crisis. This...
