Fighting fraud with your channel partners

With cyberattacks and fraud on the rise, customers are looking to telecoms resellers and system integrators to support with fraud prevention and authentication. Riccy Sidoli, GM: CRM and UC applications at BT, shares his insights. Every day fraud costs industry...

Pandemic was a masterclass in SME survival

Looking back over the past 22 months or so, one would be forgiven for wishing to never hear another word about the pandemic again. It has had a devastating effect on personal lives, as well as on the economy, with some sectors all but grinding to a halt as a result of...