Email is king of lead generation and sales

By David Lichtenstein – With the rate (and ingenuity) with which technology and communication is constantly evolving, you’d be forgiven for thinking that social media, robo-calling and chat bots would dethrone email, but think again. Good old, reliable email...

Do solar tax inventives go far enough?

By Matthew Cruise – In the wake of the February’s State of the Nation Address and the subsequent budget speech, it’s become clear that the South African government has finally realised something that most people in the sector have known for a long time. That is...

Are SA businesses ready for bot workers?

By Filum Ho – Artificial intelligence (AI) is the world’s hottest technology trend right now, with tools like ChatGPT and Google’s Bard grabbing global headlines. However, there is another technology that is set to automate more mundane, tedious, and...

Michael Andretti: unfinished business

Michael Andretti’s bid to enter a Formula One team in 2026 has been clouded in controversary. There has been considerable pushback from existing F1 teams who do not want an eleventh team on the grid. By Graham Duxbury Statistically, Michael was one of the most...

Multi-cloud is a top tech trend for 2023

By Fred Mitchell – Enterprises are increasingly customising their cloud infrastructures to readily meet business requirements.  It is also this move that has seen multi-cloud emerging as one of the top technology trends for 2023. As organisations continue to...

Key customer retention strategies for SMEs

It’s commonly accepted business wisdom that retaining existing customers is cheaper than attracting and onboarding new ones. “According to ‘Marketing Metrics: The Definitive Guide to Measuring Marketing Performance’, the likelihood of selling to an existing customer...

Scaling your business in challenging times

If you’re the owner of a small to medium enterprise in South Africa and you feel like you are hanging on by your fingernails, you’re hardly alone. Rolling black-outs are causing havoc throughout the country and stalling economic growth.  While inflation is cooling...