Extensive support drives customer satisfaction

Any computer or device can fail; it’s never planned and it’s not pleasant for the user – but how the vendor deals with the problem can make all the difference. Lenovo strives to make its products as failsafe as possible, with strict quality control and testing taking...
Engagement makes channel partners successful

Engagement makes channel partners successful

As a 100% indirect IT business, Lenovo takes extra care to ensure that it stays relevant to its growing channel of reseller partners. “Lenovo has been channel-centric from day one,” says Abrie van Staden, channel lead for Lenovo SA. “As such we rely heavily on...
Tapping the SADC opportunity

Tapping the SADC opportunity

Lenovo’s local operation looks after the entire Southern African Development Community (SADC) and Indian Ocean Islands (IOI) countries – but, unlike many of its counterparts, it has a dedicated team ensuring that customers in the region get personal care. Abhay...
Governments struggle with outdated systems

Governments struggle with outdated systems

The legacy of enterprise management systems used by parastatals and State Owned Enterprises (SOE) is renowned for its exorbitant software development and implementation costs as a result of inadequate IT requirement scoping and current legacy solutions pricing...
Technology can empower government services

Technology can empower government services

Latest-generation enterprise technologies have the potential to improve financial and operational management within public sector entities, and enhance service delivery to citizens, write John Mokiti, business development manager: government and public services for...
Pinnacle aims to make an impact in 2017

Pinnacle aims to make an impact in 2017

Pinnacle is among South Africa’s leading ICT distribution companies. Built on a foundation of entrepreneurial spirit, the distributor offers its partners a broad range of world-class technology products, seamlessly delivered across an expansive footprint. Pinnacle’s...