Most South Africans struggle with workplace stress

A massive 85% of South Africans grapple with stress at their jobs – but that only 39% of employees find their wellbeing programmes “fairly effective”. This is according to a new survey by insuretech YuLife and IPSOS, which shares that another 32% of respondents...

Companies fall short of global net zero targets

Governments and industry must deliver transformative change on net zero but are currently hamstrung by significant barriers, including global public debt, domestic tensions, increased opposition to decarbonisation plans, and the need to guarantee energy supply,...

Retailers fail to meet shopper needs, expectations

As the retail landscape faces mounting pressure from evolving consumer expectations and economic headwinds, a new global study from the IBM Institute for Business Value, reveals a widening gap between shopper demands and the current retail offering. The third biennial...

Master customer touchpoints for retail success

By Isaac Akanni – In recent years, retail and e-commerce businesses have adapted to the increasing influence of digitalisation. Customers now demand user-friendly digital interactions, with little tolerance for inconveniences. Surprisingly, 86% of customers are...