by Kathy Gibson | Feb 6, 2019 | Featured Story, Features
After a strong 12 months, experts are predicting continued channel growth for 2019, with digital transformation and the Fourth Industrial Revolution driving new opportunities – although macroeconomic headwinds including Brexit will inevitably have an impact....
by Kathy Gibson | Jan 21, 2019 | Featured Story, Thought Leadership
There are some big things set for 2019. Customer expectations continue to evolve, new technologies are developed to push the envelope and all of that leads to continuous transformation of our business, our people, our processes and of course, the technology and...
by Kathy Gibson | Jan 8, 2019 | Featured Story, Thought Leadership
According to Gartner, customer experience (CX) – more than products or solutions – is the new battlefront for business, with 81% of marketers saying that by 2020 they expect to be competing mostly or completely on the basis of CX. However, with customer...
by Kathy Gibson | Dec 12, 2018 | Featured Story, Features
The small to medium enterprise (SME) is the lifeblood of the economy. By Chetan Goshalia, chief sales and marketing officer at SqwidNet In Brazil, more than 16 million small to micro enterprises make up around 20% of the country’s gross domestic product (GDP). In...
by Kathy Gibson | Nov 28, 2018 | Featured Story, Thought Leadership
The convergence of the 5G and the Internet of Things (IoT) technologies will help create a positive impact on society and on people’s lives if and when it is embraced. This is the word from William Mzimba, chief officer for Vodacom Business Enterprise Group,...
by Kathy Gibson | Nov 13, 2018 | Featured Story, Features
Most analysts would agree that a sense of political stability and renewed national hope has swept through South Africa recently, but ratings downgrades, international economic uncertainty and, now, a surprise recession, continue to present stubborn hurdles to our...
