Thought Leadership - Channelwise

Is Bruce McLaren’s legacy in jeopardy?

Jan 21, 2019

In 1966, Bruce McLaren decided to expand his already-successful racing team and enter Formula One. He brought together a band of like-minded enthusiasts including manager Teddy Meyer. By Graham Duxbury Bruce made the team’s GP debut at the 1966 Monaco GP and...

Customer support the key to a successful year ahead

Jan 21, 2019

My esteemed editor has once again outdone himself. As he has done on several other occasions over the past year or so, he has let his imagination run riot in trying to conjure up as many questions as possible to be answered as part of the featured topic for this...

How will automation, AI and IoT shape user experience?

Jan 8, 2019

According to Gartner, customer experience (CX) – more than products or solutions – is the new battlefront for business, with 81% of marketers saying that by 2020 they expect to be competing mostly or completely on the basis of CX. However, with customer...

Managed service providers could play a stronger cloud adoption role

Jan 8, 2019

The evolution of Managed service providers (MSP) is the next step in the local cloud journey. The move to the cloud has been anticipated and well documented over the years, but benefits of the technology platform adoption is yet to be fully realised. This is according...

Drive transformation, superior guest experiences in hospitality

Jan 8, 2019

Thanks to Industry 4.0, globalisation and rapid digitalisation, today’s consumers are very connected and mobile. How does this impact the hospitality industry? According to an Infor report, in 2016, 52% of all travel reservations were made online, with 65% of...

The fight for F1 leadership in the post-Ecclestone era

Jan 8, 2019

Formula One’s new owners, US-based Liberty Media Corporation, called a snap meeting of team principals on the Sunday morning prior to the recent 2018 Japanese Grand Prix. Ostensibly, the purpose was to “discuss the future of F1”. By Graham Duxbury However, there were...

COP24 raises the bar on re-imagining a resilient and sustainable future

Dec 12, 2018

Africa is one of the fastest urbanising regions in the world – and it is widely accepted that the rapid urbanisation of its burgeoning big cities will play a vital role in the continent’s continued growth and development. By Kate Stubbs, director: business development...

Things to consider over the festive season

Dec 12, 2018

As the year draws to a close, it’s important for small, medium and micro enterprises (SMMEs) to have a strategic plan in place for business continuity. So, before you get into a festive frame of mind, take a look at these top tips from Tashline Jooste, CEO of The...

How AI will change driving forever

Nov 28, 2018

Artificial Intelligence embedded throughout vehicles and roads infrastructure will be as revolutionary for transport as the internal combustion engine once was. Autonomous or self-driving vehicles may appear to be a new phenomenon, but key transport manufacturers and...

Harness the hype: become an AI business

Nov 28, 2018

It seems it’s become impossible to talk about IT, or business today, without talking about artificial intelligence (AI). By Dana Eitzen, corporate and marketing communications executive at Canon South Africa The technology has even been hailed as ‘the new...

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