by Kathy Gibson | Jul 17, 2025 | Product Showcase
Salesforce is launching Agentforce for Field Service, a digital labor platform built for field service, that augments dispatchers and technicians with trusted AI agents to eliminate scheduling bottlenecks and tackle routine, time-consuming tasks. Agentforce integrates...
by Kathy Gibson | Jul 17, 2025 | Product Showcase
DuxNet, the in-house brand of Duxbury Networking, has unveiled its latest solar-powered network switches, engineered for off-grid, load shedding-proof networking. A standout feature of the DUX106SPS5A_LED unmanaged switch is its integrated LED display, which allows...
by Kathy Gibson | Jul 17, 2025 | Trends and Analysis
With its young and tech-savvy population, South Africa should be leaps and bounds ahead of many countries when it comes to the IT economy. But there’s a very real IT skills gap – and all stakeholders need to throw their weight behind this massive challenge. A...
by Kathy Gibson | Jul 17, 2025 | Trends and Analysis
The Channelwise/CompTIA round-table discussion ended with some valuable advice about how to tackle South Africa’s IT skills shortages. Employers must take skills development more seriously: Businesses increasingly rely on technology, so IT training cannot be a...
by Kathy Gibson | Jul 17, 2025 | Trends and Analysis
These are the training industry experts who shared their thoughts in the Channelwise/CompTIA round-table discussion on the state of IT skills in South Africa. Loraine Vorster is the vice-president: sub-Saharan Africa at CompTIA She is passionate about skills...
by Kathy Gibson | Jul 17, 2025 | Trends and Analysis
Innovation is the fuel of the future, with new artificial intelligence (AI) tools set to increase productivity, save time, and allow us to come up with new ways to save the planet. By Kathy Gibson At its recent AI Skills Day, Colin Erasmus, chief operating officer at...
by Kathy Gibson | Jul 17, 2025 | Trends and Analysis
Generative artificial intelligence (GenAI) is no longer a future concept or a speculative technology. It is here now, rapidly reshaping industries and rewriting the rules of competitiveness. By Ntsako Baloyi In South Africa, the potential for generative AI to drive...
by Kathy Gibson | Jul 17, 2025 | Trends and Analysis
We often speak of South Africa’s youngest citizens as tomorrow’s leaders – the future innovators, decision-makers and drivers of change. But are we truly investing in that future? According to the thrivebyfive index, which measures whether South African children are...
by Kathy Gibson | Jul 8, 2025 | Features
At its 2025 South Africa Partners Forum, themed Joining Hands with Partners for a Digital, Intelligent Future, Huawei unveiled a major upgrade to its “Partner + Huawei” collaboration framework. The refreshed model is designed to build a stronger, more mutually...
by Kathy Gibson | Jul 7, 2025 | Features
During Huawei South Africa Connect 2025, Huawei officially launched the iFTTR OptiXstar F50 series, the country’s latest “Fibre-to-the-Room (FTTR)+X” solution for intelligent, all-optical smart homes. Announced at the Huawei ISP & MSP Forum under the theme “Fast...
