Response slow to CX demands

Customer experience (CX) continues to be one of the greatest challenges to businesses across Africa and the Middle East, at a time where customer expectations are the highest they have ever been. This disconnect is exposed as Dimension Data reveals findings from NTT’s...

Semiconductor revenue set for global decline

Due to the impact of the coronavirus on semiconductor supply and demand, worldwide semiconductor revenue is forecast to decline 0,9% in 2020, according to Gartner. This is down from the previous quarter’s forecast of 12,5% growth. “The wide spread of Covid-19 across...

Free global warranty extension from Lenovo

Lenovo is leveraging the strength of its global business operations to maintain services support and minimise any potential impact on customers worldwide during this challenging time of Covid-19 pandemic. To better support our customers, Lenovo is offering a free...

Mustek expands product portfolio with Molex

Mustek has expanded its existing product portfolio with the introduction of the Molex brand. Molex manufactures a portfolio of copper and fibre structured cabling solutions. The Molex Structured Cabling is designed to enable networking infrastructure, delivering...

CSSA takes Bitdefender through Africa

Bitdefender is now available to users across the African continent thanks to an extension to the Cyber Security South Africa (CSSA) agreement with the security vendor. Simon Campbell-Young, a partner at CSSA Holdings, explains that the company has a long-standing...