Customers focus on safety, belonging and control

Staying in touch with what customers and employees are saying about their experiences with brands has never been more important than now. Customer experience management software company, inQuba, is tracking customer Covid-19 feedback across the world. Using advanced...
Loyalty underpins e-commerce as world goes digital

Loyalty underpins e-commerce as world goes digital

Retail professionals agree: 2020 will mark a significant year of development, with loyalty at the core of digital commerce. Loyalty programmes, emotional connection to brands and higher level customer interaction will feature strongly. This is according to leading...
Securing digital access vital for remote working

Securing digital access vital for remote working

The use of online technologies has become important to our daily lives now more than ever, as South Africans find new ways to connect to friends, family, school and working environments. The country is adapting to working through a mobile and remote workforce in...

Logistics leaders can help improve driver safety

To improve the safety of transportation workers during the Covid-19 pandemic and beyond, supply chain and logistics leaders should implement four technology initiatives immediately, according to Gartner. “As capacity continues to tighten and there are fewer drivers on...

E-commerce takes off during lockdown

As the country enters into its fourth week of lockdown, South African consumers have embraced the concept of online shopping – not only for themselves, but also to assist the many families who are in desperate need of financial relief during the Covid-19 crisis. This...

AWS Africa Region opens new cloud opportunities in SA

South Africa businesses have welcomed the opening of the new Amazon Web Services (AWS) data centres in Cape Town. The new AWS Africa (Cape Town) Region expands the hyperscale cloud provider’s global footprint to 73 Availability Zones in 23 geographic regions. “The...

DHL launches air freight service from China

DHL Global Forwarding has launched a dedicated 100-tonne weekly air freight service for organisations and governments shipping goods from China to Africa and Middle East. Capitalising on Dubai’s strategic geographical location as the gateway to countries in the...
Fujitsu debuts high-performance servers

Fujitsu debuts high-performance servers

Fujitsu has introduced new superfast servers allowing organisations to accelerate in optimising data-centric applications and gain faster insights from their data. The latest generation of Primergy and PrimeQuest servers gain upgrades with the latest 2nd Generation...