by Kathy Gibson | Sep 4, 2020 | Thought Leadership
Retaining customers has always been a cut-throat business and even more so when cashflow is under pressure. The adage “may the best man win” has never been truer in times of tough business competition where delivering the best customer experience (CX) will be a...
by Kathy Gibson | Sep 4, 2020 | Thought Leadership
As Charles Dickens once put it – “It was the best of times, it was the worst of times”. And for many of us in the tech industry, this famous line from the 19th century describes exactly what it’s like selling IT in 2020. By Adrian Futcher, channel and alliances...
by Kathy Gibson | Sep 4, 2020 | Thought Leadership
Before the Covid-19 pandemic broke out, organisations worldwide and their employees were wrestling with what the future of work would look like in a digital world. By Helene Liebenberg, chief operations officer at Tarsus Distribution The virus outbreak has forced many...
by Kathy Gibson | Sep 4, 2020 | Thought Leadership
Exceptional racing drivers never fail to make an early impression. From the moment they first take the wheel – in any category – their unique talents are evident. By Graham Duxbury For example, when Ayrton da Silva first came to the UK from his native Brazil to race...
by Kathy Gibson | Sep 4, 2020 | Thought Leadership
The “new normal” the world is coming to grips with under various lockdown regulations might go down as the most over-worked phrase of 2020 but it is, unfortunately, a reality. By Guy Whitcroft Since Covid-19 sparked governmental panic around the globe from February,...
by Kathy Gibson | Sep 4, 2020 | Trends and Analysis
An unforeseen work-from-home revolution has caught many companies by surprise as most employees have now been forced to work from home. By Nick Durrant, CEO of Bluegrass Digital The likelihood of returning to the office any time soon seems very unlikely. So what are...
by Kathy Gibson | Sep 4, 2020 | Trends and Analysis
The Covid-19 crisis has certainly put the spotlight on business continuity. While lockdowns and other imposed restrictions forced certain sectors to cease operating, a number of organisations continued to service customers and deliver products, with varying levels of...
by Kathy Gibson | Sep 4, 2020 | Trends and Analysis
September means back-to-school for many, with millions of children gearing up to return to the classroom. However, this year, back-to-school will be different, with many children attending school remotely from their homes because of the pandemic. This has led to...
by Kathy Gibson | Sep 4, 2020 | Trends and Analysis
Intellectual property is often overlooked when a business is compelled to seek business rescue or liquidation, but it may form a valuable asset, requiring decisions to be made on whether to sell it or maintain it. By Bernadette Versfeld In the current economic...
by Kathy Gibson | Sep 4, 2020 | Features
Robotic process automation (RPA) has been propelled into the spotlight as organisations accelerate their digital transformation journeys under the Covid-19 lash. The premise for RPA is simple and compelling: using technology to automate mundane and repetitive tasks...
