by Kathy Gibson | Jul 3, 2020 | Features
On 23 June 2020, Judge Bernard Ngoepe released the Tax Ombud’s long-awaited second report on the investigation on systemic issues at SARS. The report, which is probably the Ombud’s best to date, will be immensely insightful to the SARS Commissioner, but equally...
by Kathy Gibson | Jul 3, 2020 | Features
Cybersecurity is more important than ever, as hacks and attacks surge following the mass migration to remote working. South Africa is coming to terms with a stint of longer-term social distancing measures and as the workforce adapts to the home office, the scale of...
by Kathy Gibson | Jul 3, 2020 | Features
Customer experience (CX) has always been a critical component of a business. For decades, we’ve wondered about what makes our consumers tick and how to connect with them on a deeper level to keep them coming back for more. With so many brands to choose from,...
by Kathy Gibson | Jul 3, 2020 | Features
With increasing digitalisation companies are becoming more and more dependent on their data and according to Gartner, cloud computing is the new reality for South Africa. By Hayden Sadler, country head at Infinidat South Africa It is therefore essential for them that...
by Kathy Gibson | Jul 3, 2020 | Trends and Analysis
The recent months have likely been the biggest challenge for all organisations across the continent. With almost no warning, millions of businesses – indiscriminate of size or stature – suddenly went from operating as usual to facing enormous challenges under the...
by Kathy Gibson | Jul 3, 2020 | Trends and Analysis
Diversification has emerged as a key business strategy to help small to medium enterprises (SMEs) negotiate the Covid-19 pandemic and find ways to survive, innovate and even thrive. The pandemic has seen many SMEs find new markets for their products or introduce new...
by Kathy Gibson | Jul 3, 2020 | Trends and Analysis
Small businesses are some of the most represented in many countries, employing millions of workers and making a huge contribution to the global economy. By Alexander Moiseev, chief business officer at Kaspersky In fact, they represent around 90% of the business...
by Kathy Gibson | Jul 3, 2020 | Trends and Analysis
South Africa should not have undertaken a wholesale one-size-fits-all lockdown of the economy in response to the spread of the novel 2019 coronavirus (Covid-19). By Christian Tipoy, Ntokozo Nzimande, Malibongwe Nyathi, Harold Ngalawa, Simiso Msomi and Adebayo Kutu on...
by Kathy Gibson | Jul 3, 2020 | Trends and Analysis
Information technology governance builds resilient businesses. It puts in place the protocols and mechanisms that are necessary to ensure business continuity during times of upheaval and sustainability over the long term. At the same time, optimising IT resources and...
by Kathy Gibson | Jul 3, 2020 | Trends and Analysis
There’s never been a more interesting time to be in human resources. This was true a few months ago, before COVID-19, when Sage released the Changing Face of HR research report. By Marvin Opperman, people director of Sage Africa & Middle East The HR profession was...
