by Kathy Gibson | Aug 18, 2022 | news
Trend Micro has achieved Amazon Web Service (AWS) Healthcare Competency status. This accreditation adds to Trend Micro’s more than 15 AWS competencies and designations for its cloud security solutions. The state of cyber security in South Africa is at the front of...
by Kathy Gibson | Aug 17, 2022 | news
Robotic process automation (RPA) is technology that performs repetitive or tedious tasks, freeing up people to do more creative, intuitive or just plain more interesting work. The concept is game-changing: an array of bots doing their appointed tasks without human...
by Kathy Gibson | Aug 11, 2022 | Features
A couple of years ago, developing a whole new IT contracting business model, and getting it up and running in a few short months, would have been impossible. Not to the mention the labour and investment that would have been involved in constantly updating, expanding...
by Kathy Gibson | Aug 8, 2022 | Trends and Analysis
As we celebrate Women’s Month, let us not forget that the presence of women in science is still very limited. By Kate Mollett, Senior Regional Director at Commvault, Africa According to the Thematic Report of the inter-university consortium AlmaLaurea, the differences...
by Kathy Gibson | Jul 29, 2022 | Featured Story, news
As the global economy – and particularly South Africa’s – slumps dramatically, business conditions have never been so tough. And it’s predicted that they are going to get a lot worse before there is any significant improvement. So what are the key issues resellers...
by Kathy Gibson | Jul 29, 2022 | Features
The new digital-first world has changed the norms of commerce, work, and everyday life, prompting customers and brands to re-establish how they connect. This is the message from the fifth edition of Salesforce’s State of the Connected Customer report that shares...
by Kathy Gibson | Jul 29, 2022 | Features
Nearly three out of four B2B buyers (72%) reported completing a recent significant purchase by ordering and paying online, according to Gartner. A Gartner survey of 725 B2B buyers from November through December 2021 found that buyers use digital commerce to address...
by Kathy Gibson | Jul 29, 2022 | Features
From banking to entertainment, shopping to eating, technology has never played such a significant role in our lives. But collectively, we have never trusted it less. By Lorna Hardie, regional director of VMware SSA There are many factors at play here. Firstly,...
by Kathy Gibson | Jul 29, 2022 | Features
If we look at the trends in customer experience, one of the things that we are seeing is a shift from the customer satisfaction terminology, interpretation, and landscape. By Tunde Abagun, channel sales manager: sub-Saharan Africa at Nutanix In the past, you typically...
by Kathy Gibson | Jul 29, 2022 | Features
Companies need to ensure greater customer experiences by powering end-to-end customer engagements across the entire customer journey if they want to stay ahead, writes Estiaan van der Merwe, principal engagement consultant at Decision Inc. Now, more than ever, the...
