Infobip collaborates with Microsoft

Infobip has enhanced its collaboration with Microsoft by integrating its WhatsApp and SMS channels to help businesses to deepen customer relationships, increase loyalty and boost sales. This follows Infobip’s deployment of its Communications Platform-as-a-Service...
New Surface Laptop Go 2 launches

New Surface Laptop Go 2 launches

Microsoft has announced Surface Laptop Go 2, now available in an all-new Sage colour. Features include: Stylish, portable, and comfortable. A modern design with a vibrant 12,4-inch PixelSense touchscreen, comfortable keyboard and large, precision trackpad help users...
Sony extends Linkbuds Series

Sony extends Linkbuds Series

Sony as announced the newest addition to its LinkBuds series: LinkBuds S. The small and light wireless headphones weight about 4,8 grams in, with an ergonomic design for a more stable fit. The LinkBuds innovative ambient sound concept lets users interact with the...
Dell XPS 15 and 17 land in SA

Dell XPS 15 and 17 land in SA

Drive Control Corporation (DCC) has announced the availability of the anticipated Dell XPS 15 (9520) and XPS 17 (9720) laptops to its channel partners.  Both laptops feature Intel’s newest 12th Gen Processors (Alder Lake) and are configurable up to Core i9-12900HK (14...
Crosscall adds push to call feature

Crosscall adds push to call feature

Crosscall has integrated with the Walkie Talkie app in Microsoft Teams to offer an all-in-one push-to-talk solution suitable for all businesses. Frontline workers can now use the dedicated push-to-talk button for Walkie Talkie in Teams on Crosscall’s rugged...

It’s time to rethink customer engagement

Customer engagement (CE) has become a commodity. It’s the definitive metric by which organisations are measured and defines customer loyalty and longevity. By David Steyn, business manager: customer engagement at Decision Inc A recent Salesforce study found that 83%...