by Kathy Gibson | Oct 21, 2022 | Featured Story, Features
NASA has successfully touched down on Mars nine times, relying on cutting-edge parachutes, massive airbags, and jetpacks to set spacecraft safely on the surface. Now engineers are testing whether or not the easiest way to get to the Martian surface is to crash. Rather...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
Customer service has become one of the key differentiators for any organisation trying to remain relevant. By Heman Kassan, Chief Commercial Officer of Technodyn The past two years have seen people become more informed about products and services while expecting a...
by Kathy Gibson | Oct 21, 2022 | Trends and Analysis
Local businesses are scrambling to keep afloat in the face of ongoing global economic pressure, load shedding, water shortages, unseasonal heat (or cold) and rate hikes. While there are no quick fixes to any of these, technology can help alleviate some of the burden...
by Kathy Gibson | Oct 21, 2022 | Trends and Analysis
Starting a business is no easy feat. In fact, when statistics show that 70 – 80% of South African businesses fail in the first five year, there is no wonder that many entrepreneurs find themselves in a continuous state of mental and emotional stress due to the coveted...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
Leaked documents detailing the forthcoming launch of ‘Project Fela’ – a new marketplace with its own membership programme owned by Amazon – has prompted much industry speculation and debate around the role that competition plays in sector development. In this key...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
Business leaders often speak of ‘ensuring the best customer experience’ and ‘achieving world-class service levels’, but these ideas are no longer just ideas. In today’s market, these are now non-negotiables and the sooner businesses instil a true service culture, the...
by Kathy Gibson | Oct 21, 2022 | Trends and Analysis
The past two years reshaped many markets and industries. The shutdowns, the lockdowns, the limited availability of technology components, hamstrung supply chains and multiple other considerations and challenges have influenced technology purchasing decisions and...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
A lifeline was thrown to the March Formula One team by Leyton House, a Japanese real estate company, which decided to sponsor the floundering team ahead of the 1987 season. By Graham Duxbury The Leyton House brand was owned by Akira Akagi, a Korean, who, it is said,...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
In today’s interconnected world, effective cybersecurity is as important to the success of any business as capital funding, skills mix, innovation and good management. By Siyabonga Mabuza, head of cyber security at 4th Industrial Revolution Incubator (4IRI) This is...
by Kathy Gibson | Oct 21, 2022 | Trends and Analysis
In a nation beset by unemployment, it is vital to provide new work opportunities. Our collective future will remain unknown unless we work together to address the problem. And the significance of entrepreneurship to South Africa’s economic success cannot be...