Reseller Survival Guide: trading in tough times

Reseller Survival Guide: trading in tough times

As the global economy – and particularly South Africa’s – slumps dramatically, business conditions have never been so tough. And it’s predicted that they are going to get a lot worse before there is any significant improvement. So what are the key issues resellers...

Time to reconceive the digital experience

Nearly three out of four B2B buyers (72%) reported completing a recent significant purchase by ordering and paying online, according to Gartner. A Gartner survey of 725 B2B buyers from November through December 2021 found that buyers use digital commerce to address...

All change for customer experience and the channel

If we look at the trends in customer experience, one of the things that we are seeing is a shift from the customer satisfaction terminology, interpretation, and landscape. By Tunde Abagun, channel sales manager: sub-Saharan Africa at Nutanix In the past, you typically...

Time to transform the customer experience

Take off those rose-tinted spectacles and start looking at your business the way your customers do, writes Chris Ogden, CEO of RubiBlue. Do you know what your customer’s need? Have you really looked at their problems and challenges and asked yourself how your product...

Rethinking energy usage in SA

South Africans are all too aware of the ongoing electricity supply issues facing the country. By Frikkie Malan, head of sustainability at Remote Metering Solutions The deteriorating electrical generation, transmission, and distribution infrastructure is cause for...

Our moral obligation to make SA better 

Anyone who has not been living in a bubble will agree that the country’s mood is not at its best currently, with erratic load shedding, state capture and revelations of corruption, political fighting, crime and the cost of living, among much more, dominating airwaves,...