Cybersecurity reimagined for the CISO

Despite the technological innovation taking place, companies would do well to remain focused on ensuring their IT fundamentals are in place before rushing to capitalise on the latest trends. And nowhere is this more critical than when it comes to cybersecurity....

Get the most out of your virtual meetings

The current coronavirus pandemic has caused many countries – such as UK, USA, Italy, Spain, Greece, and Germany, among others – to follow a lockdown approach. By Nicholas Bell, CEO of Decision Inc Globally, organisations are turning to virtual meeting tools in a...

The disconnected continent …

 The world has been caught off guard. The pandemic is in every conversation, sits at every board room table (video conference), and defines how continent and country look to an uncertain future. According to Sabelo Dlamini, senior research and Consulting Manager at...

Questions raised on SARS resource utilisation

On 23 June 2020, Judge Bernard Ngoepe released the Tax Ombud’s long-awaited second report on the investigation on systemic issues at SARS. The report, which is probably the Ombud’s best to date, will be immensely insightful to the SARS Commissioner, but equally...

Secure SMEs as cyber-attacks surge

Cybersecurity is more important than ever, as hacks and attacks surge following the mass migration to remote working. South Africa is coming to terms with a stint of longer-term social distancing measures and as the workforce adapts to the home office, the scale of...

Where is CX heading in Africa?

Customer experience (CX) has always been a critical component of a business. For decades, we’ve wondered about what makes our consumers tick and how to connect with them on a deeper level to keep them coming back for more. With so many brands to choose from,...