Time to transform the customer experience

Take off those rose-tinted spectacles and start looking at your business the way your customers do, writes Chris Ogden, CEO of RubiBlue. Do you know what your customer’s need? Have you really looked at their problems and challenges and asked yourself how your product...

A focus on customer care pays off for Syntech

It’s said that the only constant in life is change, and this certainly holds true for technology. Channelwise caught up with Ryan Martyn, founder and director of Syntech, to talk about the changing world of technology, new consumer requirements, emerging partner...

RPA as a service extends bot benefits

Robotic process automation (RPA) is quickly becoming the must-have tech solution for companies across the board – and resellers are finding novel ways to provide their customers with bot solutions. Bots are proving their value in performing tedious or repetitive...

Ecoteq launches new G&G brand into SA market

A new player is challenging the status quo in the consumables and printer market in South Africa. The G&G brand is Ninestar Corporations longest standing brands since 2000. Ninestar has an express aim to become the third-biggest printer manufacturer in the world....