Will AI disintermediate the channel?

In the final part of our feature on AI and the channel, we asked that the channel opportunities are.   Werner Herbst, MD of First Distribution AI represents a significant opportunity for the channel, but it requires a shift in approach. The focus is moving from...

Businesses under growing financial strain

As rising IT costs, supply chain instability and shrinking budget flexibility continue to impact organisations, businesses are being forced to rethink how technology is funded. InnoVent South Africa, a specialised provider of IT leasing and asset management solutions,...
Omnichannel isn’t just an enterprise strategy

Omnichannel isn’t just an enterprise strategy

The consumer expects to choose the channel and cadence of their engagement with a business. And they expect businesses to keep up with their choices across every touchpoint. Natalie van der Merwe, head of division: telephony at Vox, explains how consumer communication...