by Kathy Gibson | Jan 9, 2024 | Features
By Isaac Akanni – In recent years, retail and e-commerce businesses have adapted to the increasing influence of digitalisation. Customers now demand user-friendly digital interactions, with little tolerance for inconveniences. Surprisingly, 86% of customers are...
by Kathy Gibson | Jan 9, 2024 | Features
By Wayne Toms – The advent of a hyper-connected, digital world has changed the way businesses and their customers interact. Far from just “leveraging” some digital tools to make life easier for customers, it is fair to say that the modern consumer insists on...
by Kathy Gibson | Jan 9, 2024 | Features
Spurred on by unpredictable market trends, changing customer behaviours, and the rise of e-commerce, businesses are having to redefine their operations. One industry in particular feeling the weight of this change is retail. Research from the PWC Global Consumer...
by Kathy Gibson | Jan 9, 2024 | Features
It’s been just on two years since specialist value-added distributor Networks Unlimited became the local arm of Exclusive Networks. Kathy Gibson caught up with Anton Jacobsz, MD of Exclusive Networks Africa, to find out more about the thinking behind the move, and...
by Kathy Gibson | Jan 8, 2024 | Features
By Juan Seco – The recent GSMA 2023 State of the Industry Report on Mobile Money highlights how mobile money has become a mainstream financial tool in many African countries. Since 2022, more than 184-million people across the continent have embraced mobile...
by Kathy Gibson | Nov 19, 2023 | Features
IBM Security has released its annual Cost of a Data Breach Report, showing the average data breach cost for South African organizations reached R49,45-million in 2023 – an all-time high for the report. This represents an 8% increase over the last three years and a 73%...
