Secure SMEs as cyber-attacks surge

Cybersecurity is more important than ever, as hacks and attacks surge following the mass migration to remote working. South Africa is coming to terms with a stint of longer-term social distancing measures and as the workforce adapts to the home office, the scale of...

Where is CX heading in Africa?

Customer experience (CX) has always been a critical component of a business. For decades, we’ve wondered about what makes our consumers tick and how to connect with them on a deeper level to keep them coming back for more. With so many brands to choose from,...

Move from reactive to proactive support with AIOps

With increasing digitalisation companies are becoming more and more dependent on their data and according to Gartner, cloud computing is the new reality for South Africa. By Hayden Sadler, country head at Infinidat South Africa It is therefore essential for them that...

Breaking the code …

There are barriers in society that need breaking. The barriers blocking youth from entering the working world, made worse by the further increasing unemployment caused by Covid-19, and the barriers preventing women from entering the Science, Technology, Engineering...