Loyalty underpins e-commerce as world goes digital

Loyalty underpins e-commerce as world goes digital

Retail professionals agree: 2020 will mark a significant year of development, with loyalty at the core of digital commerce. Loyalty programmes, emotional connection to brands and higher level customer interaction will feature strongly. This is according to leading...
Securing digital access vital for remote working

Securing digital access vital for remote working

The use of online technologies has become important to our daily lives now more than ever, as South Africans find new ways to connect to friends, family, school and working environments. The country is adapting to working through a mobile and remote workforce in...
Unleash the power of human-machine collaboration

Unleash the power of human-machine collaboration

While much of the public discourse surrounding artificial intelligence (AI) focusses on dire predictions about robots stealing jobs, a growing number of future-minded business leaders are embracing an altogether more optimistic and empowering narrative. “Visionary...

Future trends in banking, fintech

Growing competition and rising customer expectations are pushing banking and fintech markets towards introducing interdisciplinary functionalities and focusing on fast and efficient internal operations, leading them to become more digitized in the overall process....