by Kathy Gibson | Feb 9, 2020 | Trends and Analysis
While it has become easy to fall into the trap of only paying lip service to customer experience (CX), it is one of the most important aspects of doing business in 2020. By Paul McIntyre, CX executive at Elingo But how can companies differentiate themselves when their...
by Kathy Gibson | Feb 9, 2020 | Trends and Analysis
There are few signs that 2020 is going to be an easier year for South African technology resellers than 2019 was. In fact, we can expect to see demand for traditional IT products and services continue to slow, in turn, leading to further consolidation among...
by Kathy Gibson | Feb 9, 2020 | Trends and Analysis
Artificial intelligence (AI) technology is poised to transform almost every sector of business and industry. According to PwC, AI could contribute up to $15.7 trillion to the global economy in 2030, more than the current output of China and India combined. Within the...
by Kathy Gibson | Feb 9, 2020 | Features
Despite the global shift to digital marketing and mobile platforms, the unique African retail environment will rely on in-store experiences to drive sales for the foreseeable future. By Cecil Ungerer, head of sales at Smart Media While retailers on the continent might...
by Kathy Gibson | Feb 9, 2020 | Features
It’s been an epic 2019 for South Africa’s Springbok rugby team, and Dell Technologies is proud to have walked some of the journey with our champions. The decisive and undisputed defeat of the English team by the Springboks in Japan not only crowned the new world...
