by Kathy Gibson | Apr 24, 2020 | Features
Staying in touch with what customers and employees are saying about their experiences with brands has never been more important than now. Customer experience management software company, inQuba, is tracking customer Covid-19 feedback across the world. Using advanced...
by Kathy Gibson | Apr 24, 2020 | Features
Retail professionals agree: 2020 will mark a significant year of development, with loyalty at the core of digital commerce. Loyalty programmes, emotional connection to brands and higher level customer interaction will feature strongly. This is according to leading...
by Kathy Gibson | Apr 24, 2020 | Features
The use of online technologies has become important to our daily lives now more than ever, as South Africans find new ways to connect to friends, family, school and working environments. The country is adapting to working through a mobile and remote workforce in...
by Kathy Gibson | Apr 24, 2020 | Featured Story, Features
Small businesses need the nation to mobilise behind them more than ever before. That’s the word from Mike Anderson, founder and CEO of the National Small Business Chamber (NSBC), who says the role that small businesses play in job creation, poverty alleviation,...
by Kathy Gibson | Apr 24, 2020 | news
To improve the safety of transportation workers during the Covid-19 pandemic and beyond, supply chain and logistics leaders should implement four technology initiatives immediately, according to Gartner. “As capacity continues to tighten and there are fewer drivers on...
