by Kathy Gibson | Apr 11, 2025 | Thought Leadership
As a business analyst and coach, I have spent the past decade assisting leaders through complex change management processes, writes professional performance and business coach Alvin Govender. Since 2013, I have been an integral part of change management initiatives...
by Kathy Gibson | Apr 11, 2025 | Trends and Analysis
Using drones or Unmanned Aerial Vehicles (UAVs) in disaster management has revolutionised emergency response efforts across the globe. With their ability to provide real-time data, high-resolution imagery and rapid assessment capabilities, drones have become...
by Kathy Gibson | Apr 11, 2025 | Trends and Analysis
Forget outdated consumer demographics and marketing personas, even knowing your customers’ names and preferences is no longer enough to retain 71% of consumers who expect personalisation, according to a Marketing & Sales Practice report by McKinsey....
by Kathy Gibson | Apr 11, 2025 | Thought Leadership
The Chinese AI startup, Deep Seek made headlines in late January when it claimed new advances in the field of AI, saying it has trained a generative AI chatbot at a fraction of the cost required by the market leaders. Off the back of this announcement, stock markets...
by Kathy Gibson | Apr 11, 2025 | Trends and Analysis
AI, machine learning and robotic process automation (RPA) are reshaping debt collection and credit management. “AI and automation won’t replace people; it eliminates repetitive tasks, freeing teams to focus on higher-value activities,” career credit...
