by Kathy Gibson | Jul 10, 2026 | Features
The consumer expects to choose the channel and cadence of their engagement with a business. And they expect businesses to keep up with their choices across every touchpoint. Natalie van der Merwe, head of division: telephony at Vox, explains how consumer communication...
by Kathy Gibson | Jul 10, 2026 | Trends and Analysis
Winning a tender tends to create a sense that things are under control. The project is secured, teams are briefed, and attention shifts quickly to getting work underway. What is less visible at that point is how quickly the risk profile changes, writes Morag Evans,...
by Kathy Gibson | Jul 10, 2026 | Thought Leadership
Cybersecurity has become a vital enabler of business resilience, digital growth and customer trust. By Boland Lithebe, cybersecurity lead and Shiksha Benimadho, talent and organisation lead for Accenture, South Africa Yet many organisations are discovering that their...
by Kathy Gibson | Jul 10, 2026 | Trends and Analysis
While connectivity has become the lifeblood of businesses and households, with a growing addressable market offering attractive opportunities for SMEs and innovative businesses to scale in the sector, there is a tension between South Africa’s need for job creation and...
by Kathy Gibson | Jul 10, 2026 | Thought Leadership
South Africa graduated 220,758 students from its public universities last year, and more than a million are enrolled in higher education – more graduates than at any point in the country’s history. By Leon Smalberger, CEO of the Academic Institute of Excellence...
