Kolok improves efficiencies with Citrix

Kolok, a division of the Bidvest Group and one of South Africa’s largest IT distributors, has deployed Citrix NetScaler SD-WAN to improve its customer service, speed of response and business efficiencies. With an operation as complex as Kolok’s, a reliable and secure...
GDPR a huge opportunity for the channel

GDPR a huge opportunity for the channel

The increasing regulatory framework presents an opportunity for VARs and channel partners to grow their sales pipelines and build new levels of engagement with customers. Commvault has announced continued business expansion by its ecosystem of channel partners...
Chatbots, AI, humans collaborate on CX

Chatbots, AI, humans collaborate on CX

Artificial intelligence (AI) and machine learning are helping to revolutionise varied tasks in all kinds of industries, from production lines in manufacturing to online retail. And, on the back of technologies like robotic process automation (RPA) and chatbots, AI is...