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Conversational commerce shapes the future of business

While conversational commerce is not a new concept, the phenomenon is gaining momentum, driving innovation and customer experience in an ever-changing e-commerce landscape. By James Bayhack, sub-Saharan Africa director at CM.com The way today’s consumers choose to...

Protect your IP through the pandemic

As Daniel Kahneman observed in his book Thinking, Fast and Slow, there are two principal modes of human thinking, writes Kay Rickelman, foreign counsel at Spoor & Fisher. In a crisis, like our current one, our instinct is to think fast, simplify and leap to...

Break down the barriers to help more women succeed in IT

The South African IT sector is still a male dominated arena, but it promises great opportunities for women entering the field. This is according to panellists on a webinar hosted by the Institute of Information Technology Professionals South Africa (IITPSA) Western...

Good governance the first step to AI readiness

The events of 2020 have opened the world’s eyes to digital transformation as never before. Despite many people not being aware of the term, remote learning, working and socialising has seen people embrace more technology than ever.  By Lillian Barnard, MD of Microsoft...

Has the economy been irrevocably damaged?

On 8 September, Stats SA announced that SA’s GDP had contracted 51% between April and June (using annualised quarter on quarter numbers – in other words, this is a 17% decrease for the quarter) as a result of the lockdown imposed in response to Covid-19. By Andrew...

Why security is still the highest priority

It doesn’t matter if you’re back in the office, you’ve still got holes in your security, writes Henk Olivier, MD of Ozone Information Technology Distribution. This year has introduced a bunch of new words for the organisation – ‘new normal’, remote working, global...

Formula One in Focus: Get in and go….

Exceptional racing drivers never fail to make an early impression. From the moment they first take the wheel – in any category – their unique talents are evident. By Graham Duxbury For example, when Ayrton da Silva first came to the UK from his native Brazil to race...

Whitcroft Writes: Getting set for the ‘new normal’

The “new normal” the world is coming to grips with under various lockdown regulations might go down as the most over-worked phrase of 2020 but it is, unfortunately, a reality. By Guy Whitcroft Since Covid-19 sparked governmental panic around the globe from February,...

Tech trends that will strengthen your bottom line

It is not only technological enhancements in companies’ production that can make the bottom line better. When one looks at the internal processes, there is also a lot of time to collect and save money. Angelique Montalto, regional director for SAP Concur Africa,...

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