Thought Leadership - Channelwise

Customer privacy is part of the experience

Oct 9, 2020

Customer privacy is under the spotlight as South Africa follows in the footsteps of Europe’s General Data Protection Regulation (GDPR) and other privacy regulations that have come into effect across the globe. By Paula Sartini, founder and CEO of BrandQuantum...

Why it’s crucial to nurture female talent in tech

Oct 9, 2020

Gender imbalance isn’t just another challenge that companies need to overcome, it’s arguably the greatest threat facing the global tech sector today. This is something we’re seeing across many regions, including sub-Saharan Africa. By Natasha Reuben, head of...

Tech key to rebuilding SMEs, restarting the economy

Sep 25, 2020

As the initial shock of the coronavirus pandemic subsides, South Africa’s small business leaders must now pick themselves up and begin to rebuild. By Colin Timmis, general country manager and professional accountant at Xero South Africa For many businesses, working...

Connect to productivity

Sep 25, 2020

With the increased number of hours people are spending working from home, maintaining a healthy work environment has become a priority. By Sujit Menon, display and client peripherals lead: MERAT at Dell Technologies Since the onset of the pandemic, there has been an...

IoT and automation are influencing entrepreneurship

Sep 25, 2020

The lockdown, interruption of supply chains, and the emergence of a distributed workforce are accentuating the need for innovation and entrepreneurship, with countless technology opportunities emanating from these unusual times. By Anton Herbst, CEO of Tarsus on...

Why excellent customer service is an internal journey

Sep 25, 2020

Across sectors, the competition to win customers and gain their loyalty has arguably never been so fierce. By Leonie Stanley, customer service executive at Telviva Consumer and business confidence levels are low amidst the national lockdown, and customers are willing...

Big data and its business potential in Africa

Sep 25, 2020

Data, on its own, is quite inconsequential – a small moving part in a bigger operation. Only when it is made valuable and accessible can companies explore its true potential in improving decision-making and measuring positive business outcomes. By James Bayhack As it...

Factors that could impact Africa’s development trajectory

Sep 25, 2020

Without a doubt, Africa is one of the world’s fastest-growing economic hubs. By Tonny Tugee Crucial to this rate of development is the ability to meet the demand for key infrastructure. At the end of last year, a World Bank economic update reported that Kenya has seen...

Partnering key for future development in Africa

Sep 18, 2020

For Africa to not just survive the current pandemic, but to thrive, investment into digital infrastructure is inevitable. By Ryno Rijnsburger, chief technology officer of Microsoft 4Afrika Much-needed digital infrastructure and the resulting digital transformation...

What does a cloud-connected Africa look like?

Sep 18, 2020

With a region as large and as vast as Africa, it is difficult to imagine a fully connected continent where every individual across all demographics, and every business across all sectors can harness the power of cloud computing. By Marius Burger, CIO of Seacom Yet as...

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