Epic ERP partners with Ability

Epic ERP has appointed Ability Solutions as its latest Southern African partner to resell the Epicor range of enterprise resource planning (ERP) business solutions. According to Epic ERP MD, Stuart Scanlon, Ability Solutions’ culture of strong delivery and high...
Which jobs are the robots after?

Which jobs are the robots after?

When we talk about robots taking over jobs, people immediately think about the human-like devices that look like small children, attractive women or super-strong cyborgs that we’re starting to see more of. By Kathy Gibson These humanoid robots might be the face of...

Chatbots will appeal to modern workers

Chatbots continue to be a hot topic among media, end users and vendor communities. This is no surprise, as chatbot technology – which uses artificial intelligence (AI) to mimic human conversations – is beginning to mature and offer more sophisticated...
RPA as a digital business automation platform

RPA as a digital business automation platform

Robotic process automation (RPA) is not about industrial automation alone, it is about eliminating repetitive, onerous tasks to enable employees to focus on more valuable business activities that require true, human intervention. This can be described as an augmented...

Leadership? Only humans need apply

Ours is a disruptive world. Disruptors include artificial intelligence (AI), robotics, computerisation, globalisation and the imminent fourth industrial revolution. Already, a growing number of commercial and industrial processes are being dehumanised. By Annelize van...

Telcos improve customer experience with data, AI

Telecommunications operations (telcos) are most successful when customers feel as though their operator truly understands them. By Santeri Jussila, head of analytics product line management at Nokia, and Henrique Vale, head of Nokia Software for MEA at Nokia Data is...

How RPA impacts financial services

Robotic process automation (RPA) is set to change many industries, with the financial services sector likely to be first in the firing line. Anton Keet, head of risk services at 1Life, examines what RPA is, and how it’s impacting the insurance world in general, and...

A new era of wireless connectivity

Twenty years ago, with the release of 802.11b, WiFi began its conquest of the world networking scene in earnest. WiFi can easily be called out as one of the most popular technologies of the last two decades. Just as mobile telephony and mobile internet, it has become...