by Kathy Gibson | Sep 18, 2020 | Thought Leadership
While conversational commerce is not a new concept, the phenomenon is gaining momentum, driving innovation and customer experience in an ever-changing e-commerce landscape. By James Bayhack, sub-Saharan Africa director at CM.com The way today’s consumers choose to...
by Kathy Gibson | Sep 18, 2020 | Thought Leadership
As Daniel Kahneman observed in his book Thinking, Fast and Slow, there are two principal modes of human thinking, writes Kay Rickelman, foreign counsel at Spoor & Fisher. In a crisis, like our current one, our instinct is to think fast, simplify and leap to...
by Kathy Gibson | Sep 18, 2020 | Thought Leadership
The South African IT sector is still a male dominated arena, but it promises great opportunities for women entering the field. This is according to panellists on a webinar hosted by the Institute of Information Technology Professionals South Africa (IITPSA) Western...
by Kathy Gibson | Sep 18, 2020 | Trends and Analysis
Long before the Covid-19 outbreak organisations were rumbling about the future of work, trying to establish the foundations and boundaries that would define how they engaged with employees and productivity. Technology had already been pushing its way into the cracks...
by Kathy Gibson | Sep 18, 2020 | Trends and Analysis
“Never let a good crisis go to waste”, Rahm Emanuel said during the 2008 global financial crisis. This catchphrase has been reprised by many who remain optimistic despite the current challenges we find ourselves in. By Mighty Mhlanga, IRMSA CRMPRAC Member The current...
by Kathy Gibson | Sep 18, 2020 | Trends and Analysis
The outbreak of the Covid-19 pandemic has to a large extent served as a catalyst to accelerate the adoption of smart technologies in several industries and in social life. By Khaya Mbanga, group digital transformation and technology director at Servest Driven by...
by Kathy Gibson | Sep 18, 2020 | Trends and Analysis
As the world continues to face the most challenging moment in recent human history due to Covid-19, technological change is accelerating to meet new and unprecedented demands. By Brad Pulford, executive director and GM: channel and distribution for Dell Technologies...
by Kathy Gibson | Sep 18, 2020 | Trends and Analysis
As many of us are still working from home due to the coronavirus pandemic, we are faced with this being our new normal indefinitely. Helene Vermaak, Business Director at corporate cultural experts The Human Edge says that after almost six-months since we had our lives...
by Kathy Gibson | Sep 18, 2020 | Trends and Analysis
The small to medium enterprise may not have a chief risk officer at the helm but there are other ways to manage risk right now. By Henk Olivier, MD of Ozone Information Technology Distribution Risk. It’s become the buzzword of 2020 thanks to a global pandemic, a...
by Kathy Gibson | Sep 18, 2020 | Features
The gazetting of the long-overdue draft policy on rapid deployment of electronic communications networks and facilities is good news for a South African economy that shrank 51 percent in the second quarter of 2020. That’s according to the Internet Service...
