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Helping customers on their digital journey

By engaging directly with its end user customers, Lenovo can give them the benefit of its global experience is a digitally-transforming world. Mahomed Ramathulla, sales director: South Africa for Lenovo SA, stresses that Lenovo is 100% committed to its channel, with...

Extensive support drives customer satisfaction

Any computer or device can fail; it’s never planned and it’s not pleasant for the user – but how the vendor deals with the problem can make all the difference. Lenovo strives to make its products as failsafe as possible, with strict quality control and testing taking...

Engagement makes channel partners successful

As a 100% indirect IT business, Lenovo takes extra care to ensure that it stays relevant to its growing channel of reseller partners. “Lenovo has been channel-centric from day one,” says Abrie van Staden, channel lead for Lenovo SA. “As such we rely heavily on...

Tapping the SADC opportunity

Lenovo’s local operation looks after the entire Southern African Development Community (SADC) and Indian Ocean Islands (IOI) countries – but, unlike many of its counterparts, it has a dedicated team ensuring that customers in the region get personal care. Abhay...

Governments struggle with outdated systems

The legacy of enterprise management systems used by parastatals and State Owned Enterprises (SOE) is renowned for its exorbitant software development and implementation costs as a result of inadequate IT requirement scoping and current legacy solutions pricing...

Technology can empower government services

Latest-generation enterprise technologies have the potential to improve financial and operational management within public sector entities, and enhance service delivery to citizens, write John Mokiti, business development manager: government and public services for...

Pinnacle aims to make an impact in 2017

Pinnacle is among South Africa’s leading ICT distribution companies. Built on a foundation of entrepreneurial spirit, the distributor offers its partners a broad range of world-class technology products, seamlessly delivered across an expansive footprint. Pinnacle’s...

SAP sets its sights on the SME market

SAP has actively seeking new resellers to help it reach the burgeoning SME (small and medium enterprise) sector, typically with cloud-based offerings. Rich Philips, head of partner management for SAP EMEA, says the pervasiveness of cloud and mobility means that...

Change brings challenges for SA’s resellers

Change, they say, is the only constant – and this is certainly true for the ICT reseller channel in South Africa. It’s been almost a perfect storm of change for resellers, with new technologies and market consolidation both taking a toll on local players. But the...

The road to safe and smart cities

The idea of smart cities is top of the agenda for most countries: technology has the potential to make cities operate smarter, more efficiently and – most importantly of all – more safely. This is why the trend to smart cities is starting with the implementation of...

Xmas wishes: what the channel really wants

Storage in the age of digitalisation and the technology behind physical security, as well as a reportback from the Gartner Symposium, VMWorld, and Huawei Safe Cities.

Affordable flash reshaping economics of enterprise storage

The advent of new flash drives based on triple level cell (TLC) 3D NAND technology promise to reshape the enterprise storage market by making solid-state drive (SSD) arrays more affordable than ever – positioning them for wider adoption in the mainstream market. With...

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