by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. By Andrew Bourne, regional manager: Africa at Zoho It’s so widely used that when many people hear the phrase, they interpret it as a checkbox item. It is,...
by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
Various arms of government have welcomed engagements initiated by the Direct Selling Association of South Africa (DSA) to explore direct selling as an alternative income earning opportunity in the face of the growing challenge of unemployment in the country. South...
by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
With the pandemic accelerating cloud and digital adoption among businesses of all sizes, IT value-added resellers (VARs) and consulting firms are pressured to reinvent themselves as cloud-first organisations. This demands that they transition to new commercial models...
by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
Running a business in the current challenging economic environment requires a profound level of skill and is difficult under normal circumstances. Add in the rapid acceleration of digitisation and the complex working environment created by the onset of the pandemic,...
by Kathy Gibson | Sep 3, 2021 | Trends and Analysis
If the Covid-19 pandemic has taught business owners anything, it’s that just when you think the worst has happened, things can escalate. Planning for the worst when you’re in unprecedented times can seem pretty daunting, but there are a few tried, tested and...
by Kathy Gibson | Sep 3, 2021 | Trends and Analysis
The recent unrest which cost businesses tens of millions across KwaZulu Natal and Gauteng recently brought home a number of key lessons: the unexpected can happen – quickly – and physical security barriers are not always enough to protect lives and assets. This is...
