by Kathy Gibson | Sep 23, 2021 | Trends and Analysis
Few people consider the far-reaching implications of a health crisis on every facet of their lifestyle.The devastating effect of a serious health crisis such as cancer, a stroke or heart attack, COVID-19 or even an accident typically extends far beyond the physical...
by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
FTTx (fibre to the x) defines the use of a wide range of broadband network architecture options that are categorised based on where the fibre ends. Both locally and abroad, FTTx deployments have seen significant demand, driven by shifting business, education,...
by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
More than just a buzzword, customer centricity is becoming a top priority for companies in every sector looking to build and nurture relationships with potential and existing customers. By Matthew Campbell, head of SME and FTTH at Seacom By putting the customer at the...
by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. By Andrew Bourne, regional manager: Africa at Zoho It’s so widely used that when many people hear the phrase, they interpret it as a checkbox item. It is,...
by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
Various arms of government have welcomed engagements initiated by the Direct Selling Association of South Africa (DSA) to explore direct selling as an alternative income earning opportunity in the face of the growing challenge of unemployment in the country. South...
by Kathy Gibson | Sep 10, 2021 | Trends and Analysis
With the pandemic accelerating cloud and digital adoption among businesses of all sizes, IT value-added resellers (VARs) and consulting firms are pressured to reinvent themselves as cloud-first organisations. This demands that they transition to new commercial models...
