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Data insights key to defining the new normal

by Kathy Gibson | Oct 30, 2020 | Thought Leadership

Apart from the obvious impact of months of lockdown on business turnover and profitability, one of the biggest challenges that faced organisations during the first few months of Covid-19 was a complete lack of data. By Dr Yudhvir Seetharam, head of analytics, insights...

Familiar promises and disappointing lack of specifics in mini-budget

by Kathy Gibson | Oct 30, 2020 | Thought Leadership

Finance Minister Tito Mboweni’s Medium-Term Budget Policy Statement today highlighted the many challenges South Africa faces in rebuilding its economy beyond the Covid-19 crisis. By Pieter Bensch, executive vice-president at Sage Africa & Middle East While grim...

The relationship between customer retention and business success

by Kathy Gibson | Oct 30, 2020 | Thought Leadership

While several metrics serve as indicators for marketing success, customer retention is certainly one of the most important. And rightly so. By Kerry Thomas, head of customer experience at IQbusiness A brand’s ability to attract new consumers, while ensuring existing...

How tech companies have managed to stay relevant

by Kathy Gibson | Oct 22, 2020 | Thought Leadership

Covid-19 has redefined what we previously deemed as normal in all aspects of our lives. By Thibault Dousson, GM of Southern Africa It has thrust digital transformation to the forefront of the business arena and shown that if you cannot innovate and adapt to this new...

The value of agility in the land of the giants

by Kathy Gibson | Oct 22, 2020 | Thought Leadership

2020 will go down in history as the year when businesses around the world, big and small, local and international, had to pivot from the status quo to ensure basic survival. By Grant Field, CEO of Fedgroup The onset of COVID-19 forced the pace of business to change,...

Technology to the rescue of supply value chain challenges

by Kathy Gibson | Oct 22, 2020 | Thought Leadership

Before the pandemic hit, many businesses were still grappling with the realities of digital transformation, whether they were already on the journey or had not yet begun. By Andrew Hoseck, chief operating officer of In2IT Technologies Now, however, technology that was...
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