by Kathy Gibson | Oct 30, 2020 | Thought Leadership
Finance Minister Tito Mboweni’s Medium-Term Budget Policy Statement today highlighted the many challenges South Africa faces in rebuilding its economy beyond the Covid-19 crisis. By Pieter Bensch, executive vice-president at Sage Africa & Middle East While grim...
by Kathy Gibson | Oct 30, 2020 | Thought Leadership
While several metrics serve as indicators for marketing success, customer retention is certainly one of the most important. And rightly so. By Kerry Thomas, head of customer experience at IQbusiness A brand’s ability to attract new consumers, while ensuring existing...
by Kathy Gibson | Oct 22, 2020 | Thought Leadership
Covid-19 has redefined what we previously deemed as normal in all aspects of our lives. By Thibault Dousson, GM of Southern Africa It has thrust digital transformation to the forefront of the business arena and shown that if you cannot innovate and adapt to this new...
by Kathy Gibson | Oct 22, 2020 | Thought Leadership
2020 will go down in history as the year when businesses around the world, big and small, local and international, had to pivot from the status quo to ensure basic survival. By Grant Field, CEO of Fedgroup The onset of COVID-19 forced the pace of business to change,...
by Kathy Gibson | Oct 22, 2020 | Thought Leadership
Before the pandemic hit, many businesses were still grappling with the realities of digital transformation, whether they were already on the journey or had not yet begun. By Andrew Hoseck, chief operating officer of In2IT Technologies Now, however, technology that was...
by Kathy Gibson | Oct 22, 2020 | Thought Leadership
Digital business technology is progressing all the time; becoming faster, more capable and cheaper. It reduces costs and friction, provides detailed information in close to real time, and has the potential to open up new markets and opportunities. Andiswa Bata: FNB...