Our moral obligation to make SA better 

Anyone who has not been living in a bubble will agree that the country’s mood is not at its best currently, with erratic load shedding, state capture and revelations of corruption, political fighting, crime and the cost of living, among much more, dominating airwaves,...

Rethinking the data age

Data is the foundation of an intelligent business. But data, data consumers and the business expectations of data have changed. Eylem Oruc, senior director: unstructured data solutions (UDS) – META at Dell Technologies The shifting realities call for a higher...

It’s time to rethink customer engagement

Customer engagement (CE) has become a commodity. It’s the definitive metric by which organisations are measured and defines customer loyalty and longevity. By David Steyn, business manager: customer engagement at Decision Inc A recent Salesforce study found that 83%...