by Kathy Gibson | Oct 21, 2022 | Thought Leadership
Business leaders often speak of ‘ensuring the best customer experience’ and ‘achieving world-class service levels’, but these ideas are no longer just ideas. In today’s market, these are now non-negotiables and the sooner businesses instil a true service culture, the...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
A lifeline was thrown to the March Formula One team by Leyton House, a Japanese real estate company, which decided to sponsor the floundering team ahead of the 1987 season. By Graham Duxbury The Leyton House brand was owned by Akira Akagi, a Korean, who, it is said,...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
In today’s interconnected world, effective cybersecurity is as important to the success of any business as capital funding, skills mix, innovation and good management. By Siyabonga Mabuza, head of cyber security at 4th Industrial Revolution Incubator (4IRI) This is...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
“You cannot pour for others unless your own jug is full,” says Vukani Mngxati, CEO of Accenture in Africa. It is a simple metaphor used to describe his attitude toward mental health in the workplace. He openly speaks about going for therapy to help manage stress,...
by Kathy Gibson | Oct 7, 2022 | Thought Leadership
Procurement myopia can be a death sentence for an organisation. This has never been more true than in today’s fragile, post-pandemic and disruption fraught business environment, where economies are still reeling, and business resilience and innovation are more...
by Kathy Gibson | Oct 7, 2022 | Thought Leadership
The dominant theme in Africa’s print industry is currently logistics and supply. Like the critical shortages we have seen in the chip industry, there simply is not enough stock of printers and much print-related equipment. By Chris de Beer, Africa regional manager at...
