by Kathy Gibson | Nov 14, 2022 | Thought Leadership
It was the legendary Jack Welch who said: “If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction, and cash flow.” By Guy Whitcroft Whether, or not, you agree with his leadership style, there’s little question...
by Kathy Gibson | Nov 14, 2022 | Thought Leadership
March Engineering was a racing car constructor that began operations in the UK in September 1969. It was set up by amateur racing drivers Max Mosley, Alan Rees and Graham Coaker in partnership with engineer and racing car designer Robin Herd. The company name is an...
by Kathy Gibson | Nov 14, 2022 | Thought Leadership
By Andrew Dawson – South Africa’s main market makes up a significant proportion of the local retail space and is one of the few segments in retail that is growing. As such, it presents a massive opportunity for parties further up the value chain to optimise...
by Kathy Gibson | Nov 14, 2022 | Thought Leadership
By Ross Hickey – Previously, I discussed the importance of device and connectivity management, what it means for a business, and how to deploy solutions that deliver value for your organisation. In this article, the spotlight turns to the benefits of this...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
Customer service has become one of the key differentiators for any organisation trying to remain relevant. By Heman Kassan, Chief Commercial Officer of Technodyn The past two years have seen people become more informed about products and services while expecting a...
by Kathy Gibson | Oct 21, 2022 | Thought Leadership
Leaked documents detailing the forthcoming launch of ‘Project Fela’ – a new marketplace with its own membership programme owned by Amazon – has prompted much industry speculation and debate around the role that competition plays in sector development. In this key...