by Kathy Gibson | Mar 13, 2020 | Thought Leadership
In today’s increasingly connected world, businesses no longer have the luxury of dictating to consumers how they interact, instead we have entered the ‘experience economy’ where it is all about customer experience (CX) and meeting their ever more demanding 21st...
by Kathy Gibson | Mar 13, 2020 | Thought Leadership
Jonathan Berry, European practice director at global change management consultancy Expressworks looks at how the Six Nations Rugby tournament can offer some lessons for the corporate world. People in businesses can be roughly divided into two types – those who are...
by Kathy Gibson | Mar 13, 2020 | Thought Leadership
Boom or bust, peaks and troughs – these sometimes extreme cycles in the global economy as well as corresponding fluctuations often experienced in the national economies of virtually all countries around the world are a well-accepted fact of life. How well governments,...
by Kathy Gibson | Mar 6, 2020 | Thought Leadership
So here we are, a new year and a new decade – full of possibility: the Year of the Metal Rat in the Chinese calendar, a year of energy for numerologists, and a year with an extra day to braai (or work-in) for the rest of us. By Guy Whitcroft In South Africa, of...
by Kathy Gibson | Mar 6, 2020 | Thought Leadership
Organisations of all sizes and across almost every industry have embraced digital transformation and accepted digital maturity as an ongoing goal to work towards. By Catherine Murray, head of digital transformation at Enlight Strategic Far too many companies, however,...
by Kathy Gibson | Mar 6, 2020 | Thought Leadership
Hyper-automation is considered to be one of the most important trends in the ICT sector today. Rousseau Kluever, managing client partner at Decision Inc Companies looking to increase the momentum of their digital transformation journeys must embrace this if they are...
