by Kathy Gibson | Aug 14, 2020 | Thought Leadership
As lockdown eases and the economy reopens more sectors, so will consumer expectations for quality customer service. It’s best to stay on top of what others are saying about your business by tracking reviews. By Selina Bieber, regional director of GoDaddy Your...
by Kathy Gibson | Aug 14, 2020 | Thought Leadership
South African enterprises will need to make complex ethical choices about how they leverage artificial intelligence (AI) over the coming years as lawmakers and regulators struggle to keep pace with the speed at which the technology is maturing and with the rate of...
by Kathy Gibson | Aug 14, 2020 | Thought Leadership
If you offered any board of directors a management strategy that would allow their company to improve their bottom line, make more informed management decisions, increase their customer base, extend their talent acquisition pool, improve retention and improve their...
by Kathy Gibson | Aug 14, 2020 | Thought Leadership
It may seem unlikely to think it now, but I didn’t actually start my career studying analytics. I pursued quantity surveying as my first choice of profession. By Kelly Lu, advanced analytics and AI practice lead at SAS Africa How did you end up in AI then, you ask?...
by Kathy Gibson | Aug 14, 2020 | Thought Leadership
The Direct Selling Association of South Africa (DSA) says it welcomes the aggressive stance taken by relevant authorities to stop the rapid growth of pyramid and Ponzi schemes. DSA vice-chairman Mthunzi Mbali says: “There are wide-spread media reports suggesting that...
by Kathy Gibson | Aug 7, 2020 | Thought Leadership
Supporting SMEs to reach their full potential is essential in the new economy, as it secures a better future of work for everyone. By Dumisani Bengu, chief commercial officer of Telkom Business Micro-, small and medium-sized enterprises (SMEs) are responsible for more...
